FAQ

Did you recently make a purchase? Are you looking for customer support?
Don’t worry, we’ve got you!

What if I need resizing or a repair?

We are pleased to offer professional repair and resizing services for all your jewelry purchases. For more information about ring resizing, please click here.

To request a repair, please use our Request Repair Form.

What if I want an item from this brand?

You can now shop the Lee Fiori Collection of fun and playful customizable jewelry at Jewlr.

Will there be any updates on your refund and exchange policies?

Our refund and exchange policies will remain the same under our sister brand, Jewlr.

We offer a 99-day return policy. If you are not completely satisfied with your purchase you may return it within 99 days of the original shipping date. You will receive a full refund if it's returned in a new and unused condition. Click here for full details.

What will happen to existing customer accounts?

Rest assured, your personal data is safe and secure. All existing customer accounts will be managed by Jewlr, and any pending transactions and requests will be fulfilled to the best of our ability.

Manufacturer and extended warranties will be honored through Jewlr.

How can customers retrieve their data or records?

Customers can request access to their data or records by contacting our customer service team. We will provide instructions on how to retrieve this information securely.

I want to opt out of your email lists, where can I do this?

We are going to miss you — to unsubscribe from our mailing list, please click here. Don’t forget, you can now shop the Lee Fiori Collection at Jewlr!

Is there anything else customers should know about the closure?

We're truly grateful to our loyal customers for sticking with us during this move. It's been an honor serving you, and we're excited to keep helping you design fun and playful customizable jewelry – shop the Lee Fiori Collection today.

Contact Us

Where can Lee Fiori customers seek assistance or support?

If you need help or have any questions, our customer service team is here for you.
Please contact us at 1-866-610-8482 or help@jewlr.com.